Deterministic pricing control
Rate Card
Manage callout fees, job-type prices, urgency rules, travel zones, and add-ons. The agent must call this pricing path before quoting.
Callout
$149.00
Minimum attendance fee
Diagnostic
$99.00
Added to repair attendance
Emergency
2.2x
Human escalation threshold
Quote Source
Tool
No LLM-made prices
Base Service Rates
Amounts read by quote_price before multipliers.
$
$
$
$
$
$
$
$
$
Urgency Rules
Multipliers applied for faster or higher-risk attendance.
Standard
Next available normal-hours visit
Same day
Customer wants service today
After hours
Evening or weekend support
Emergency
Burst pipe, sewage, electrical hazard, or make-safe
Travel Zones
Service-area multipliers by suburb or postcode.
Metro
Kedron, Nundah, Stafford, Chermside, Aspley
Outer metro
Redcliffe, North Lakes, Samford, Eatons Hill
Regional
Manual office review recommended
Add-ons
Optional, deterministic extras the agent may include only when the customer agrees.
$
$
$
$
Live Quote Simulator
The same deterministic pricing route used by voice, SMS, email, and web chat.
quote_price
D1 rate card
No LLM math
Quoted Price
Checking tool
$0.00
Waiting for quote_price.
Guardrail: the agent can explain prices, but every committed quote must come from the deterministic quote_price tool.